Contact Us We're here to help

Have questions about your account?

Installment Loan Customer Service

Dial 877-860-7171

Dial 877-860-7171

Fax: 877-860-7171

Who do I call?

  • Installment Loan customer IDs consist of 13 Digits and a hyphen, ex: 001-123456789
  • If you received an email from customercare@americanwebloan.com

Flex Loan Customer Service

Dial 877-636-1353

Dial 877-636-1353

Fax: 877-636-1353

Who do I call?

  • Flex Loan customer IDs consist of 7 Digits, ex: 123456789
  • If you received an email from customerservice@americanwebloan.com

Who Do I Call?

Installment Loan Customer IDs consist of 13 Digits and a hyphen, ex: 001-123456789

Flex Loan Customer IDs consist of 7 Digits, ex: 123456789

Hours of Operation

Customer Service Hours

Sunday:
Closed

Monday to Friday:
7am - 8pm CST

Saturday:
7am - 4pm CST

Lending Hours

Sunday:
8am - 8pm CST

Monday to Friday:
6am - 12am CST

Saturday:
6am - 8pm CST

More ways to reach us

The Otoe-Missouria Consumer Finance Services Regulatory Commission is the administrative agency solely responsible for regulation of American Web Loan. American Web Loan is a tribal lending entity wholly owned by the Otoe-Missouria Tribe of Indians, a sovereign nation located within the United States of America, and is operating within the boundaries of the Otoe-Missouria Reservation.